How much are the delivery charges?
Bellofox.com provides free delivery on all items if your total order amount is more than Rs. 649/-. Otherwise Rs. 75/- is charged towards shipping charges.
What is the estimated delivery time?
If the item is in stock, it will be delivered in 5-7 days from the order date. While most items are delivered in 5-7 days, there are a few items which may be delivered in 7-10 days.
How will the delivery be done?
We send all packages via reputed couriers such as Blue Dart, First Flight, etc.
What about warranty and hidden costs (sales tax, etc.)?
There are no extra taxes or hidden costs. The price mentioned on the website is the final product price including taxes. What you see is what you pay! Our prices include applicable Goods & Services Tax (GST) wherever applicable.
How do I track my shipment?
Bellofox uses only reputed couriers. We notify our customers via a shipment confirmation email within 24 hours of dispatching the product(s). This shipping confirmation email will have the couriers’ tracking number and the link for tracking.
What pincodes do you ship to?
Bellofox ships to almost all pincodes in India with the Cash on Delivery option. For availability in your region try your pincode on any of the product page.
REFUND / RETURN
We offer a very simple and easy 48 hour return policy to you. You can conveniently return any item for a credit coupon, within 48 hours from the date of delivery.
The entire amount of the returned product (excluding shipping costs) will be credited to the coupon code. This coupon has a lifetime validity and can be used for a future purchase on Bellofox.com.
Please do not accept any order if seal is broken/unsealed at the time of delivery; as such orders will not be accepted if returned.
Please make sure that the returned items are packed securely and safely to prevent any loss or damage during transit. For all self shipped returns, please use a reliable courier service. Cost of sending the shipment to us would be borne by you or if you want, we can get the product picked up from your place (subject to availability from logistics partner) and can deduct the charges (Rs 50) and can issue the credit note of the balance amount.
Once your return is received by us, the quality will be checked. This is subject to your return having met the requirements of being unused and returned with original packaging and tags in place and returned within 48 hours of delivery.
Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.
A notification with the status of return will be sent you within 48-72 working hours from the date of receiving the item.
This Policy will change as per the Promotion policy during any promotion.
Hair Accessories are final sale. They cannot be Exchanged/Returned.
Please note that this process might take 7 to 10 working days.
For some reason if you do not wish to proceed with the order, inform us by sending an email at email@example.com along with your order id.
We will cancel your order and will issue a credit note for the equivalent purchased amount.
No cancellation would be entertained for the dispatched orders.